Terms of Service

Last Updated: 2025-09-30

1. Agreement to Terms

By accessing or using Auctori ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Auctori is a web-based platform for creating, managing, and exporting ebooks for Amazon Kindle Direct Publishing (KDP). The Service provides:

• Book Creation Tools: Create and manage ebook projects with structured templates
• Series Management: Organize books into series with continuity tracking
• Template Library: Access pre-built story structure templates for various genres
• Storyboard Planning: Visual planning tools for plot and chapter organization
• Context Management: Track characters, locations, timelines, and world-building details
• EPUB3 Export: Generate KDP-ready EPUB files
• Subscription Billing: Paid subscription plans processed through Stripe

3. User Accounts

3.1 Account Creation

• You must authenticate using a Google account to access the Service
• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• You may not share your account credentials

3.2 Account Responsibilities

• You are responsible for all activity under your account
• You must notify us immediately of any unauthorized access
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Subscription and Billing

4.1 Paid Services

• Access to the Service requires a paid subscription after any free trial period
• Subscriptions are billed monthly at $10 USD per month (subject to change)
• Payment processing is handled by Stripe, Inc.

4.2 Free Tier

• Users may maintain one (1) active book project without a paid subscription
• Additional features and projects require an active paid subscription

4.3 Billing Terms

• Subscriptions automatically renew until canceled
• You may cancel at any time through the billing portal
• Cancellations take effect at the end of the current billing period
• Pro-rated refunds for the unused portion of the current billing period are available upon request and are processed via Stripe

4.4 Refund Policy

• Refunds are processed through Stripe and return the unused portion of your current billing period (pro-rated)
• Refunds generally complete within 5–10 business days (bank processing times may vary)
• When a refund is issued, your account immediately switches to Free Mode
• All premium books are archived and one book remains active on the Free plan
• If you want to keep archived books accessible, you may cancel instead of requesting a refund (service remains active until period end)

4.5 Content Retention

• Upon subscription cancellation or non-renewal, all book projects except your earliest book may be archived
• Archived books become read-only and cannot be edited
• Resubscribing restores access to archived books
• We reserve the right to delete archived content after 90 days of inactivity

4.6 Cooldown Policy

• To prevent refund abuse, accounts that receive a refund enter a time-based cooldown until the start of the next monthly billing cycle
• During cooldown you cannot re-subscribe or regain premium features
• Cooldown is not punitive and ends automatically at the next cycle start

4.7 EU Consumer Rights and Withdrawal

• For EU consumers, you have a statutory 14-day right of withdrawal for distance contracts
• Because digital services begin immediately, at checkout we ask you to:
  • Consent to immediate access to the service
  • Acknowledge that you lose your statutory right of withdrawal once performance begins
• We log your consent (timestamp + user ID) and include consent indicators in Stripe metadata for auditability

5. User Content

5.1 Your Content

• You retain all ownership rights to the content you create using the Service
• You grant us a limited license to store, process, and display your content solely to provide the Service
• We do not claim ownership of your manuscripts, characters, plots, or other creative works

5.2 Content Restrictions

You may not use the Service to create, store, or export content that:

• Violates any law or regulation
• Infringes intellectual property rights of others
• Contains malware, viruses, or harmful code
• Harasses, threatens, or harms others
• Contains child sexual abuse material
• Violates export control laws

5.3 Content Removal

• We reserve the right to remove content that violates these Terms
• We may suspend or terminate accounts that repeatedly violate content policies
• We will provide notice when reasonably possible before removing content

6. Data Security and Encryption

6.1 Optional Encryption

• The Service may offer optional end-to-end encryption features
• Encrypted content can only be accessed with proper authentication
• We cannot recover encrypted data if you lose access credentials
• Two-factor authentication (TOTP) may be required for encrypted content

6.2 Data Storage

• Your content is stored in secure PostgreSQL databases
• User repositories may be managed with git-crypt encryption
• Backups are performed regularly but are not guaranteed

6.3 Data Loss

• We are not liable for data loss due to:
  • User error or account deletion
  • System failures or security breaches
  • Encryption key loss
  • Service termination

7. Intellectual Property

7.1 Service Ownership

• The Service, including all software, design, and documentation, is owned by Auctori
• You may not copy, modify, distribute, or reverse engineer the Service
• All trademarks and service marks are property of their respective owners

7.2 Templates and Frameworks

• Templates provided by the Service are licensed for your personal use
• You may not redistribute or resell templates without explicit permission
• Some templates may be subject to additional license terms
• User-created templates remain your property

8. Third-Party Services

8.1 Integration Partners

The Service integrates with third-party services including:

• Google OAuth: For authentication
• Stripe: For payment processing
• Amazon KDP: Export compatibility (we are not affiliated with Amazon)

8.2 Third-Party Terms

• Your use of integrated services is subject to their respective terms
• We are not responsible for third-party service availability or actions
• Changes to third-party services may affect Service functionality

9. Prohibited Uses

You may not:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Use automated tools to access the Service without permission
• Impersonate others or provide false information
• Resell or redistribute the Service
• Remove or alter any proprietary notices
• Use the Service to spam or send unsolicited communications

10. Disclaimers and Limitations of Liability

10.1 Service Availability

• The Service is provided "AS IS" and "AS AVAILABLE"
• We do not guarantee uninterrupted or error-free operation
• We may modify or discontinue features at any time

10.2 Content Disclaimers

• We do not review, endorse, or guarantee user-generated content
• You are solely responsible for content you create and export
• We are not responsible for compliance with KDP or other publishing platform requirements

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE LAST 12 MONTHS
• WE ARE NOT LIABLE FOR DATA LOSS, LOST PROFITS, OR BUSINESS INTERRUPTION
• SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU

10.4 No Warranties

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE
• QUIET ENJOYMENT

11. Indemnification

You agree to indemnify and hold harmless Auctori, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your content
• Your violation of these Terms
• Your violation of any rights of others

12. Termination

12.1 By You

• You may terminate your account at any time through account settings
• Canceling your subscription does not automatically delete your account
• You may request account deletion by contacting support

12.2 By Us

We may suspend or terminate your account:

• For violation of these Terms
• For suspected fraud or abuse
• For extended non-payment
• For legal or regulatory reasons
• Upon reasonable notice for any reason

12.3 Effect of Termination

• You will lose access to the Service
• Your content may be deleted after 90 days
• Outstanding charges remain due
• Provisions that should survive termination will remain in effect

13. Changes to Terms

• We may modify these Terms at any time
• We will provide notice of material changes via email or Service notification
• Continued use after changes constitutes acceptance
• If you do not agree to changes, you must stop using the Service

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 Dispute Resolution

• Disputes should first be addressed through informal negotiation
• If negotiation fails, disputes will be resolved through binding arbitration
• Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The seat of arbitration is Wilmington, Delaware, unless otherwise required by law.
• You waive the right to participate in class actions

14.3 Exceptions

Either party may seek equitable relief in court for:

• Intellectual property disputes
• Confidentiality breaches
• Enforcement of arbitration awards

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Auctori regarding the Service.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

15.4 Assignment

• You may not assign these Terms without our consent
• We may assign these Terms to any successor or affiliate

15.5 Force Majeure

We are not liable for failures due to circumstances beyond our reasonable control.

15.6 Export Control

You may not use the Service in violation of export control laws.

16. Contact Information

For questions about these Terms, contact us at:

Email: [email protected]
Address: 155 Willowbrook Boulevard, #5024, Wayne, New Jersey 07470

17. DMCA and Copyright Notice

If you believe content on the Service infringes your copyright, submit a DMCA notice to:

DMCA Agent: DMCA Agent
Email: [email protected]
Address: Meh Games Inc., 155 Willowbrook Boulevard, #5024, Wayne, NJ 07470
Phone: 669-209-7727

Your notice must include:

• Identification of the copyrighted work
• Identification of the infringing material
• Your contact information
• A statement of good faith belief
• A statement of accuracy under penalty of perjury
• Your physical or electronic signature

Acknowledgment

BY USING AUCTORI, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.